top of page

Privacy Policy

1. Introduction
At Velyns, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. By using our website you agree to the terms of this policy.

2. Information We Collect
We may collect the following information when you use our website or place an order:

  • Full name

  • Email address

  • Delivery address

  • Payment information (processed securely — we do not store card details)

  • Browsing behaviour on our website via cookies

3. How We Use Your Information
We use your information to:

  • Process and fulfil your orders

  • Send order confirmation and delivery updates

  • Respond to your enquiries and customer support requests

  • Send promotional emails and newsletters (only if you have opted in)

  • Improve our website and customer experience

4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:

  • Shipping and fulfilment partners to deliver your order

  • Payment processors to handle transactions securely

  • Service providers who help us operate our website

All third parties are required to handle your data securely and only for the purposes we specify.

5. Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser at any time. Continued use of our website implies acceptance of our cookie usage.

6. Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. All payment transactions are encrypted and processed securely.

7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Your Rights
You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Opt out of marketing communications at any time

To exercise any of these rights please contact us through our website's Contact page.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes your acceptance of the revised policy.

11. Contact Us
If you have any questions about this Privacy Policy please contact us at sitarahaidari07@gmail.com or through our website's Contact page.

bottom of page